Privacy Policy for ADL Heating & Air Conditioning

At ADL Heating & Air Conditioning, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, share, and safeguard your personal information.

Information Collection

We collect personal information when you voluntarily submit it to us through our website's "Contact Us" form, service inquiries, or other interactions. This may include:

Your name
Email address
Phone number (optional)
Any additional details you provide regarding your service request

Providing your phone number is optional and constitutes your consent to be contacted by ADL Heating & Air Conditioning regarding your inquiry.

Use of Information

The information you provide is used for the following purposes:

Responding to inquiries and service requests
Scheduling appointments and providing requested services
Improving our customer service and offerings
Providing important updates regarding our services

We do not sell or share your personal information, including phone numbers, with third-party marketers.

Text Messaging & Mobile Opt-In

If you opt-in to receive text messages from us, your mobile information will be kept confidential. Your phone number and consent details:

Will not be shared with third parties for marketing or promotional purposes.
May be shared only when necessary for essential business operations (e.g., appointment confirmations).
Are used solely for communication related to your inquiries or service requests.

Opt-Out Instructions

You have the right to opt out of receiving text messages or other communications from us at any time.

To opt out of text messaging, simply reply STOP to any text message you receive from us. Once you opt out, you will no longer receive text messages from ADL Heating & Air Conditioning.

Data Sharing & Third-Party Involvement

We do not share any personal data, including text message opt-in details, with third parties for their marketing purposes.

However, we may share information with trusted service providers and partners when necessary for essential business operations, such as:

Scheduling and dispatching service appointments
Processing customer requests and payments
Sending service confirmations and reminders

All data sharing is conducted in compliance with privacy laws and security standards.

Consent & Your Rights

By voluntarily providing your information through our website, phone calls, or text messaging, you consent to:

The collection and use of your personal data as described in this policy
Receiving service-related communications, including appointment confirmations and updates
Opting in to text messaging if you provide your mobile number

You have the right to update, request, or delete your personal information at any time.

Contact Details

If you have any questions or concerns regarding our privacy policy, or if you wish to opt out of communications, please contact us:

ADL Heating & Air Conditioning

Phone: (815) 932-1630

Email: [email protected]

Address: 145 W First North St, Chebanse, IL 60922

Amendments

ADL Heating & Air Conditioning reserves the right to amend this privacy policy at any time. Any changes will be posted on our website, and the date of the latest update will be indicated at the top of the policy.

Thank you for trusting ADL Heating & Air Conditioning with your personal information. Your privacy and satisfaction are our top priorities.